Value from the default currency will be converted to local currency using cross currency conversion rate decided by the Bank. This rate will be calculated with a markup on the IBR cross currency rate. Scenario 3 — If the local currency is part of the offered multiple currencies on the card but you do not have sufficient balance in local currency as well as default currency USD however if the you have sufficient balance equivalent to local currency in any other currency then the transaction will be processed using the balances from the respective currency.
The card will look for balances across all the currencies in following order of priority as decided by the Bank,. USD 2. GBP 3. EUR 4. SGD 5. AUD 6. CAD 7. JPY 8. CHF 9. HKD NZD THB ZAR SEK NOK DKK AED BHD KWD OMR Scenario 4 — If you transact in currency which is not offered on the card, the transaction will be processed by debiting default currency USD.
Cross currency conversion would take place as per applicable rates. Partial transactions in different currencies are not allowed. If you do not have sufficient balance to process the transactions individually in any of the currencies available on your card, the transaction is declined even if the collective balances on the card across all currencies is sufficient to process the transaction.
Else the amount needs to be refunded within days from the date of arrival. This is as per RBI guidelines. To cancel your Forex Card, we request you visit your nearest Standard Chartered Bank branch and place a request towards cancellation of the card. Your request will be processed within one working day of us receiving the request and the available balance on the card will be refunded back to your account. There are no charges towards the cancellation of your Card. However, currency conversion charges as applicable from time to time will be deducted at the time of providing credit to you.
You can utilise any amount, up to the value loaded on the Forex card at any POS terminal. In such cases, you might need to do multiple transactions if you want to withdraw any amount higher than that allowed in one transaction. Your Forex Card can be reloaded multiple times in future till the card gets expired.
If you are abroad then you can use the online reload facility through the customer portal. The request will be processed within 1 working day. You can submit online reload request using the Customer Portal. You can see only those currencies on the customer portal which you had requested the branch to load on your card. Once you place the request, you will see an acknowledgement page.
This is a confirmation that your request has been placed. In case your card gets lost or stolen, all you have to do is call Phone Banking immediately and report the loss of your card. This facility is available 24 hrs on all days. You can request Phone Banking to activate your backup card. Once the backup card is activated, all the funds from your primary card will be transferred automatically and instantly to the backup card. If your Card has expired before all funds have been utilised, you can contact Phone Banking or any of our Standard Chartered Bank branch for placing a refund request of the unutilised balance.
In case you wish you get a replacement card, you can place a request at any of our Standard Chartered Bank branch. The card has inbuilt intelligence to process the transaction if there is sufficient fund in any of the available currencies to authorize the transaction.
If there is no sufficient balance in the transaction currency, the payment is processed by debiting the currency with sufficient balance. Please note that if there is no sufficient balance in any currency then the transaction will be declined even if collectively, across the currencies, the card has sufficient balance.
Please note that cross currency conversion charges will be applicable in cases where the transaction is processed by utilizing funds from different currency. You can place a replacement request either through your Relationship Manager or visit your nearest Standard Chartered branch. The charges for reissuance are given in schedule of charges.
You can check the balance on all the active currency wallets on Multi-Currency card through the customer portal. Alternately, you can also contact our Phone Banking services to check the balance on your Multi-Currency Card. Your Forex Card should not be used towards temporary charge blocks — e. These charges are levied by the ATM service provider over and above the charges levied by the Standard Chartered Bank, and Standard Chartered Bank has no control over the charges as these charges are not levied by Standard Chartered Bank.
These charges are normally displayed to the customer during the transaction and the customer has the option to either proceed with the transaction or abort if the charges are not acceptable to the customer. If the transaction is done in base currency currency with which the card was loaded , there is no exchange rate applicable. You can view the transactions using the Customer Portal. You can get the statement using the Customer Portal.
This will unblock your User ID as well. Your Multi-Currency Forex Card will be activated with the required currencies instantly over the counter at the branch. Once active, the card can be used at any international location for making payments at POS terminals or to withdraw cash at ATMs.
Account details are communicated to the reader and then processed through the secure Visa acceptance network in the usual way. The transaction amount is deducted from available balance on the Multi-Currency Card.
Irrespective of the currency loaded on the card, the cash will be dispensed based on the currencies supported at the ATMs. Back button. Multi-Currency Forex card is the perfect choice for trouble-free Travelling. Apply Now Apply Now. Benefits of Multi-Currency Forex Card. Multi-Currency option. Set transaction limits on your Standard Chartered forex card instantly by logging into the Forex Card portal.
Instant issuance Experience convenience like never before with instant issuance and activation at branch. Convenience Manage your card online with just a few clicks. Savings guaranteed Save on the cross currency mark up charges applicable on debit and credit card transactions overseas by opting for a Forex card.
Backup card Activate your free backup card and retrieve lost funds automatically in case of loss, theft or damage. Documents Copy of valid passport. FAQs Which are the currencies that can be loaded on the card? There are 20 currencies offered which can be loaded on the card, namely, USD U. You can also avoid the effects of currency rate fluctuations and save cross-currency charges by loading your card with the following 15 foreign currencies:.
Load your Forex Prepaid Card and activate it instantly to start using it for booking your international flights and accommodation right away. You can make payments with our Forex Prepaid Cards on international websites and in merchant outlets overseas only. Our outbound calling is restricted to India only. For enquiry please call us at our Customer Care or our 24x7 international numbers.
In case of theft, loss or damage of your primary card, get your replacement card activated instantly. Know More. Due to the Coronavirus outbreak, we are taking adequate precautionary measures. So, we are offering limited services on our Customer Care. You may log in to Internet Banking on our website www. We thank you for your patience and co-operation. For queries related to Forex Prepaid Cards, please keep the details of your Forex Prepaid Card handy at the time of calling.
This is required for the purpose of authentication. You can then speak to our Customer Care Executive. It is a smart, convenient and secure alternative to carry foreign currency while travelling overseas. A forex prepaid card is a smart, convenient and secure alternative that you can use to carry foreign currency when you travel overseas.
Money cards, forex prepaid and currency cards are essentially prepaid cards. Once you load an amount in a currency wallet, you can use it to make transactions by swiping the card at merchant outlets or at e-commerce sites. You can also use it for withdrawing cash at ATMs. A multi-currency card features multiple wallets for different currencies in a single card.
Yes, of course. When you no longer require forex currency, the amount remaining in your forex prepaid cards can be refunded to the bank account linked with it. If the account is not linked, you, as the cardholder, or any third party can submit a request for the same at the nearest forex branch of ICICI Bank. However, if your forex prepaid card from ICICI Bank is inactive or temporarily blocked, please call our customer care to get it reactivated.
Secured transactions Your transactions are protected by superior security through 3D Secure authentication and Chip-and-PIN technology. Variants Goibibo Forex Prepaid Card. Sapphiro Forex Prepaid Card.
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Forex card is an easy, safe and cashless way of carrying foreign currency. Check out different types of forex cards to meet your travel requirement from. Think of a forex card as a prepaid travel card that you can load with a foreign currency of your choice. You can use a forex card just like a credit or debit. A Forex Card is an easier and more secure option of handling your Foreign Exchange while travelling abroad. Much like a regular bank (Credit/Debit) cards, Forex.