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Many people like trading foreign currencies on the foreign exchange forex market because it requires the least amount of capital to start day trading. Forex trades 24 hours a day during the week and offers a lot of profit potential due to the leverage provided by forex brokers. Forex trading can be extremely volatile, and an inexperienced trader can lose substantial sums. The following scenario shows the potential, using a risk-controlled forex day trading strategy. Every successful forex day trader manages their risk; it is one of, if not the most, crucial elements of ongoing profitability.

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Forex forgot password

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Once verification is completed, you will get an email notice. We use highly secure technology to protect your personal data and financial transactions. Your Personal Area is SSL-secured and protected with bit encryption to make your browsing safe and your data inaccessible to any third parties. You can read more about data protection in our Privacy Policy.

Where are your servers? Our trading servers are in London. OctaFX has a wide network of servers and data centres located throughout Europe and Asia that ensures low latency and stable connection. However, there is server maintenance when trading cryptocurrencies is unavailable from a.

OctaFX values every customer and does everything possible to make their Forex trading experience with us positive and profitable. It has always been our top priority to provide our clients with high quality services in accordance with international standards and regulation. Our aim is making a trading experience convenient and outstanding, striving to drive Forex trading to a completely new level.

OctaFX offers market execution of less than a second, no commission on deposit and withdrawal, lowest spreads in the industry, various deposit and withdrawal methods, negative balance protection, and a wide range of trading tools. Please find out more here. OctaFX is proud to be a socially responsible company. We are engaged into supporting various foundations and charity programs, making all the efforts possible to help those in need.

We believe that it's our responsibility to improve the quality of life of disabled people around the globe. You can learn more on how you can help here at our Charity page. Apart from helping various charity organisations, OctaFX supports sports initiatives across the globe. You can find out about our current sponsorships here. What is your spread? Do you offer fixed spread? We offer floating spreads only. This means our spreads vary according to the market situation.

Here's why: Our goal is to provide you transparent prices and the tightest spreads we can without applying any additional commission. The main advantage of a floating spread over a fixed spread is that it is often lower than average, however you may expect it to widen at market open, during rollover at server time , during major news releases or high volatility periods. You can check minimum, average, and current spreads for all trading instruments on our Spreads and Conditions page.

Floating spread varies throughout the day depending the trading session, liquidity and volatility. It tends to be less tight at market opening on Monday, when high impact news is released, and at other times of high volatility.

No, we do not. A requote occurs when the dealer on the other side of the trade sets an execution delay during which the price changes. As a non-dealing desk broker OctaFX simply offsets all orders with the liquidity providers to be executed at their end. Slippage is a slight execution price movement that may occur due to the lack of liquidity behind the requested price or when it's been taken by other traders' orders.

It can also happen due to market gaps. Slippage should be factored in as one of the risks when trading with an ECN broker since it cannot guarantee that your order will be executed at the requested price. However, our system is set up to fill orders at the next best available price whenever slippage occurs.

Please be aware that slippage can be both positive and negative, and OctaFX cannot influence this factor. After being triggered, a pending order becomes a market one and is filled at the best available price, which primarily depends on the market conditions, available liquidity, trading pattern and volume. No, OctaFX offers negative balance protection, so whenever your balance becomes negative, we automatically adjust it to zero.

If your balance becomes negative due to Stop Out, OctaFX will compensate the amount and bring your account balance back to zero. OctaFX guarantees that your risk is limited to only those funds you have deposited into your account. Please be aware that this does not include any debt payments from the client. Thus, our clients are protected from losses beyond the initial deposit at OctaFX's cost.

You can read more in our Customer agreement. It depends on the currency pair, volume, and account leverage. You can use our Trading Calculator to calculate your required margin. When you open a hedge locked or opposite position, no additional margin will be required; however, if your free margin is negative, you will not be able to open a hedge order. With market execution, we cannot guarantee filling at the requested rate for all of your positions please check About ECN trading for more details.

However, in case you have any doubts, or if you would like an individual review of your orders, you are always welcome to write a detailed complaint and send it to [email protected] Our trade compliance department will investigate your case, provide you with a prompt response, and make corrections to the account if applicable.

MT4 and MT5 commission is included in our spreads as mark-up. No additional fee is applied. We charge trading commission on MT4. View half-turn commission rates. Our clients are welcome to use any trading strategies, including but not limited to scalping, hedging, news trading, martingale as well as any Expert Advisers, with the only exception being arbitrage. OctaFX allows scalping, hedging and other strategies if the orders are placed in accordance with our Customer Agreement.

However, please note that arbitrage trading is not allowed. Please feel free to use our Economic Calendar to be informed about upcoming releases and our Forex News page to learn more about recent market events. You can expect high market volatility when the event with top priority is about to take place. A price gap signifies the following: current bid price is higher than the ask price of the previous quote or current ask price is lower than the bid of the previous quote current bid price is higher than the ask price of the previous quote; or current ask price is lower than the bid of the previous quote.

It is important to understand that you may not be always able to see a price gap on the chart since it can be enclosed in a candle. As the definition implies, in some cases you would need to observe the ask price, while the chart shows only the bid price. The following rules are applied to pending orders executed during a price gap: if your Stop Loss is within the price gap, the order will be closed by the first price after the gap if the pending order price and Take Profit level are within the price gap, the order will be cancelled if the Take Profit order price is within the price gap, the order will be executed by its price Buy Stop and Sell Stop pending orders will be executed by the first price after the price gap.

For example: bid is listed as 1. In the next tick, bid is 1. It depends on your account type. If you have an OctaFX MT4 regular account, swap will be applied to all positions left open overnight server time. OctaFX MT5 accounts are completely swap free. You can use this tool to examine our fees. Yes, you can trade cryptocurrency pairs at OctaFX. Learn more about trading cryptocurrencies with us. Yes, enjoy the benefits of trading gold, silver, crude oil, and other commodities with OctaFX.

See more. What types of accounts do you offer? OctaFX offers a wide range of trading accounts suitable for any trading strategy and any level of your trading experience. Both real and demo accounts are available on two trading platforms—MetaTrader 4 and MetaTrader 5. You can compare accounts and chose the one fitting your individual requirements here. Yes, you can open as many demo accounts as you want in your Personal Area to practise and test your strategies. You can also win real funds by participating in the OctaFX Champion demo contest.

Then select your preferred trading platform and press Open Account. Demo accounts emulate real market conditions and prices and can be used to practice, get familiar with the platform, and test your strategy risk-free. Switch to your demo account in the Personal Area and click Top up demo account at the top of the page.

Yes, we do, but only if they go inactive and you do not log into them. Expiration time of demo accounts: MetaTrader 4—8 days MetaTrader 5—30 days Demo contest account—immediately upon the end of the contest round. Yes, we do, but only if you never added money to them and do not log into them. Expiration time of real accounts: MetaTrader 4—30 days MetaTrader 5—14 days. You can create a new account at any time—its free. We do not limit the number of demo accounts you can open.

However, please note that you cannot create more than two real accounts unless at least one of them is used for trading. Please be aware that you can deposit these accounts in any currency, and your deposit will be converted into the currency of your choice with the currency rate set by a payment system.

Unfortunately, you cannot change your account currency, but you can always open new trading account in your Personal Area. All access data including account number and trader password are sent by email after the account is opened. If you lose the email, you can restore your access data in your Personal Area.

You can download your account statement in the Personal Area : find your account in 'My accounts' list, click drop down arrow and select 'Trades History'. What trading platforms do you offer? We offer two very well-known trading platforms: MetaTrader 4 and MetaTrader 5. You can open both demo and real accounts on all the platforms we offer.

You can compare them here. It is also available in your cTrader under the "Links" tab. You cannot log in to an account designed for one platform on another platform. For example, you cannot log in to MT5 with an MT4 account and vice versa. Yes, you can. Yes, you can install MetaTrader 4 and MetaTrader 5 on your device. Yes, you can log into MT4 or MT5 on our dedicated page. This allows you to trade from any browser on any operating system using the well-known interface of the desktop MetaTrader 4 platform.

All major tools are available including one-click trading and chart trading. How do I log into MetaTrader 4 with my account? Open MT4, then click 'File'—'Log in with trading account'. In the pop-up window, enter your account number, trader password, and select 'OctaFX-Real' for real accounts or 'OctaFX-Demo' if you login with a demo account. To bring up the 'New Order' window you can: press F9 on your keyboard right-click a symbol in the Market Watch window and select 'New Order' from the pop-up menu right-click on the open chart and select 'New order' click on the 'New Order' button in the toolbar.

In the pop-up window, please select the symbol from the drop-down list, set the volume of the order in lots, set Stop Loss or Take Profit level, and select the type of your order. If you choose 'Market execution', simply click 'Buy' or 'Sell' below to open the position at the current market rate. If you'd like to open a pending order, select it as the order type. Next, choose its type i. Click the Place button to submit the order. To specify Stop Loss or Take Profit level, click the up or down arrow to fill in the current price and and adjust it to your Stop Loss or Take Profit price.

As soon as the position has been opened, it will appear in the Trade tab. MT4 also allows you to open and close positions with one click. To enable One-Click trading, select Options from the Tools menu. With one-click trading you can perform trading operations on the chart.

The panel can be used to place market orders with specified volumes. You can also place a pending order from Trading submenu of the chart's context menu. Right click on the necessary price level on the chart and select the type of pending order you would like to open. Available pending order types at this price level will be displayed in the menu. Market orders and pending orders. Market orders are executed at the current market price. Pending orders are automated and may differ, depending on the conditions you set: Buy Limit triggers a Buy order at a price below the current ask price Sell Limit triggers a Sell order at a price above the current bid price Buy Stop opens a Buy order when the price reaches the pre-defined level above the current ask price Sell Stop opens a Sell order when the bid price reaches the order level below the current bid price.

To modify a position, please double click 'Stop Loss' or 'Take Profit' field of the position line in the Trade tab. Alternatively, you can right click the position line and select 'Modify order'. Please consider the following peculiarities for: Sell order: Stop Loss should be above current ask price, and Take Profit below the current ask price Buy order: Stop Loss should be below current bid price, and Take Profit above the current bid price.

Note that each trading instrument has a certain stop level, so if the Stop Loss or Take Profit level is too close to the current price, you will not be able to modify the position. You can check minimum Stop Loss and Take Profit distance by right-clicking a trading instrument in the Market Watch window and selecting Symbols from the context menu. Select the required trading instrument in the pop-up window and click the Properties button. You can also modify your order from the chart.

To do so, enable the "Show trade levels" option in your terminal settings. Find the order in the 'Trade' tab, right-click it, and select 'Close order'. In the pop-up window, click the 'Close order' button. You can also close a position by an opposite one. Double-click the position line in the Trade tab, then select 'Close by' in the Type field. The list of opposite positions will appear below. Select one of them from the list and click the 'Close' button. If you have more than two opposite positions, you can select 'Multiple close by' in the type field.

This operation will close open positions in pairs. All of your closed orders are available in the 'Account history' tab. You can also create an account statement here by right-clicking any entry and selecting 'Save as detailed report'.

You can also find your trading history in your Personal Area. Right-click the required currency pair in the Market Watch window and select 'New chart' or simply drag and drop it to the currently open one. Right-click the chart and select 'Properties'. The Properties window has two tabs: Colours and Common. Chart elements are listed on the right side of the colour tab, each with its own drop-down colour box.

You can mouse over any colour sample to view its name and click to select one of preset colours. In the common tab, you can select type of chart and enable such features as Volume, Grid, and Ask Line. You can also change chart type by clicking on the desired icon to apply bar, candlestick, or line price data. To change periodicity, click on the Periods icon or select the desired timeframe from the toolbar.

First of all, please make sure you have successfully logged in with your trading account. Connection status in the right lower corner will indicate whether you are connected with our server or not. If you are unable to open a 'New Order' window and the 'New Order' button in the toolbar is inactive, then you logged in with your investor password and should log in again with your trader password instead.

You can check the required margin for any position using this tool. To see all the available trading tools, go to your MT4 terminal, right-click on any pair in the 'Market Watch' window, and select 'Show all'. Each trading tool has its own stop levels limits. You can check the stop level for a specific currency pair by right-clicking on it in 'Market Watch' and selecting 'Specification'. Please note that OctaFX has five-digit pricing, so the distance is shown in points.

Open the 'Market Watch' window, left-lick and hold down the mouse button on the preferred pair. Drag the chosen pair onto the chart indicating 'Waiting for Update'. Release the mouse button. This will automatically update the chart.

It means that you have logged into your account using your investor password. That limits your access to the charts, technical analysis, and Expert Advisors. You are not able to trade if you log in to your account with your investor password.

In order to start trading, you have to log in with your trader password. An 'Invalid account' error indicates that you have entered incorrect login details. Please make sure that: you entered the account number you used the correct password you chose the correct server: 'OctaFX-Real' for real accounts and 'OctaFX-Demo' for demo accounts If you've lost your trader password, you can restore it in your Personal Area. No Connection indicates that you failed to connect to our server.

You should do the following: Click on the bottom right corner of MT4 where it is showing No Connection and select 'Re-scan servers', or select the server with the lowest ping If the server does not respond, close MT4 and restart it again using 'Run as Administrator' mode Check your Firewall settings and add MT4 to the 'allowed programs' or 'exceptions' list. If this doesn't work, please contact our Customer Support.

OctaFX does not provide or recommend any expert advisors EAs or indicators. It is also possible to download Indicators and EAs from other sources. How do I log into MetaTrader 5 with my account? Open MT5, then click 'File'—'Login with trading account'. In the pop-up window, enter your account number, trader password, and select 'OctaFX-Real' for real accounts or 'OctaFX-Demo' if you want to log in with a demo account. Check the last entry in the 'Journal' tab to find out the exact reason: 'Invalid account' means that some of the credentials you entered upon login are incorrect—it could be account number, password or the trading server.

Double check your access data and try to sign in again. Check if your internet is working, then click on the connection status, and select 'Network rescan'. If the issue persists, please get in touch with our customer service. Press F9 on your keyboard or click the 'New Order' button from the standard toolbar. Alternatively, you can right-click on an instrument in the Market Watch and select 'New Order' from the context menu. In the 'New Order' section, you'll be asked to select the symbol you wat to trade, type of order, and volume.

Having set all necessary parameters, click the 'Buy' or 'Sell' button below, depending on the direction you want. Here you can enable one-click trading, allowing you to open positions with pre-selected parameters directly on the chart. MT5 offers several order types: Market order—an order to open a position at the current market rate. Pending order—an order to open a position once the price reaches a certain predefined level.

The following pending order types are available in MT5: Limit orders are placed below the current bid for long positions or above the current ask for short orders. Stop orders are placed above the current bid for buy orders or below the current ask for sell orders.

In order to place a stop or a limit pending order, you need to select 'Pending Order' in the 'New Order' window, specify its type and direction i. Alternatively, you can right click on the desired level on the chart and select the type of pending order you would like to open. A Stop Limit order is a combination of previously described types. It is a pending order which becomes a Buy Limit or Sell Limit once the price reaches your stop level.

Then simply set the 'Price' or the 'Stop price' the level at which the limit order will be placed and the 'Stop Limit price' the order price for your limit level. For short positions, the Stop price should be below the current bid and the Stop Limit price should be above the Stop price, while in order to open a Long position you need to set the Stop price above the current ask and the Stop Limit price below the Stop price. When placing a pending order, it is important to take into account that each trading instrument has a certain Stop level, i.

To check the level, find the trading tool you want in Market Watch, right-click it and select 'Specifications'. Find the position you would like to set a Stop Loss or a Take Profit on, right-click on it and select 'Modify or delete' from the context menu. In the pop-up window, set the desired level of your order. Keep in mind that for a short position you can set a Stop Loss above and a Take Profit below the current ask price, while when modifying a long position you should place the Stop Loss below and Take Profit above the current bid.

Find the positions you want to close in the 'Trade' tab, right-click it and select 'Close position'. Depending on whether One-Click-Trading is enabled, it will either be closed right away at the current rate, or a Position window will appear, where you will be required to confirm the instruction by clicking 'Close' button.

If you are unable to open a 'New Order' window and 'New Order' button on the toolbar is inactive, you have signed in with your investor read only password. In order to trade, please use the trader password when you log in. Inactive 'Sell' and 'Buy' buttons in the 'New Order' window indicate that the volume you specified is invalid.

Please bear in mind that minimum volume is 0. A 'Not enough money' error message means that your free margin is not sufficient to open the order. You may need to adjust the volume or deposit to your account. A 'Market is closed' error means that you're trying to open a position outside the instrument's trading hours.

You can find all closed positions in the 'Account history' tab. The trading history is comprised of orders i. From the context menu, you can select which operations should be displayed orders, deals or deals and order or positions , and filter them by symbol and period. Your EA or Indicator will appear in the 'Navigator' window.

Alternatively, you can download and add it in the 'Market' tab right from the platform. In order to open a chart, you can simply drag and drop a trading tool from 'Market Watch' to the chart window. Alternatively, you can right-click a symbol and select 'New chart'. You can change periodicity, scale and switch between chart types on the standard toolbar. If you would like to change colours, add or remove Bid and Ask lines, Volumes or Grid, right-click the chart and select 'Properties' from the context menu.

Find your indicator in the Navigator window and drop it to the chart. Modify its parameters in the pop-up window if required and click 'OK' to apply the changes. Drag and drop your EA from the 'Navigator'. Set the parameters if required in the expert window and click 'OK' to apply the changes. What deposit bonus do you offer? To claim the bonus, you need to make a deposit.

Then either activate it manually in your Personal Area or check that you want to apply bonuses automatically on every deposit—on a dedicated Settings page. Yes, bonus funds are a part of your equity and free margin. Bonus supports your margin, but please note that you need to maintain your equity above the bonus amount, otherwise it will be cancelled. Bonus supports your margin, but please note that your active bonus cannot be higher than your personal funds amount.

The active bonus amount i. In case the market goes against you, after a certain point the active bonus amount starts fluctuating depending on the quantity of real, not bonus, funds you have in your equity. Please make sure your free margin exceeds the bonus amount. You can check the completed percentage and the remaining volume for each bonus in the Personal Area on the Active bonuses page.

Volume calculation starts from the first bonus and continues consecutively, so after you complete the requirement for the first bonus, the volume for the next one will begin. The total amount of bonus funds is shown as "Credit" in your trading platform until you meet the volume requirements.

You can check your bonuses in the "Bonus" tab in cTrader. The bonus can be cancelled if: Your equity falls below the bonus amount Your personal funds are below the bonus amount after withdrawal or internal transfer You cancelled the bonus in your Personal Area. You can get in touch with our Customer Service to specify the exact reason. The bonus can be cancelled if: Your personal funds are below the bonus amount after withdrawal or internal transfer; You cancelled the bonus in your Personal Area.

How can I participate? You can find the start date of the next round at the top of the Champion Demo Contest page. Then check if the contest round is Active. You can find this information on the main page of your Personal Area. You can see the statuses Not yet started, Active or Finished in the same rows as the MT4 contest accounts. You can log in to the MT4 trading platform and start trading only if the contest account is marked as Active.

You have to download and install the MT4 trading platform or use the browser version. Do not confuse it with MT5! This is a different platform and you will not be able to log in and use it to trade in the competition. You can find your contest rank in the My Accounts list on the main page of your Personal Area. Note that your current rank will only appear in the contest account row marked as Active. By clicking on the Rank link, you can see your personal contest page with detailed information rank, trades, profit or loss, rank changes, achievements, and so on.

You can log into the MT4 trading platform and start trading only when the round has already begun. Note that this happens according to server time, not your local time. Server time is EEST. Open Live Account Demo. Trading Forex and CFDs is risky. Registration Email:. Please enter the 6-digit code:. Resend code in. Reset Password. Not Registered? Winner of over 60 Industry Awards. Box , Beachmont Kingstown, St. Vincent and the Grenadines.

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How to reset the demo account MT4 balance? However, many brokers do not allow demo account balance settings, so traders need to open a new demo account and choose a new balance. Privacy Policy. Learn how to reset password. Sometimes the trader wants only to change the password, to replace it with a new one.

Here are a few examples, how to change password at different forex brokers:. Author Recent Posts. Trader since Currently work for several prop trading companies. Latest posts by Fxigor see all. MACD vs. Does Index Fund Compound? Related posts: How to Change Password on Hotforex account? What is Investor Password MT4? How to Add Funds to MetaTrader 4? How to enable JavaScript. Your browser does not support cookie. If cookie is disabled in your Internet browser, you may have problems with accessing Client Area.

How to enable cookie. FreshForex is a brand operated by the international company Riston Capital Ltd. The Company provides access to online trading for clients from more than countries all over the world. The Company's partners are the licensed European liquidity providers, banks, payment aggregators and systems with which the company has been cooperating for more than 15 years.

Clients must be at least 18 years old to use the services Riston Capital Ltd. The Company uses cookies for better website operation, traffic flow analysis, and personalization. By using this website you agree to our Cookie Policy. The SSL certificate installed on the website transfers the information over a secure protocol. Warning : Riston Capital Ltd. The site contains links to websites of third parties.

Riston Capital Ltd. By creating a link to a third party website, Riston Capital Ltd. The website content is intended for informational purposes only. It should not be regarded as an offer or solicitation to any person in any jurisdiction in which such an offer or solicitation is not authorized. If you are not sure about your local trading regulations, please, leave this website immediately.

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Forex forgot password You can create a new account at any time—its free. Open MT5, then click 'File'—'Login with trading account'. We believe that it's our responsibility to improve the quality of life of disabled people around the globe. Help our agents identify you so they can offer more personalized support. Click "Request", check the information is correct, then click the "Confirm" button below. Do not confuse it with MT5!

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Try to request the letter again. Make sure the address is entered correctly. Please check spam folder. Many email services place advertisements in a special folder. Your browser does not support JavaScript. If JavaScript is disabled in your Internet browser, you may have problems with accessing Client Area. How to enable JavaScript. Your browser does not support cookie. If cookie is disabled in your Internet browser, you may have problems with accessing Client Area.

How to enable cookie. FreshForex is a brand operated by the international company Riston Capital Ltd. The Company provides access to online trading for clients from more than countries all over the world. The Company's partners are the licensed European liquidity providers, banks, payment aggregators and systems with which the company has been cooperating for more than 15 years.

Clients must be at least 18 years old to use the services Riston Capital Ltd. The Company uses cookies for better website operation, traffic flow analysis, and personalization. By using this website you agree to our Cookie Policy. The SSL certificate installed on the website transfers the information over a secure protocol. Warning : Riston Capital Ltd. The site contains links to websites of third parties.

Riston Capital Ltd. As we recognize the importance of doing business in a safe and stable environment, all of our activities are based on transparency and honesty. We provide our customers with a large selection of financial services and investment products to trade successfully with and offer a variety of trading options designed to suit the needs of both private and corporate clients.

We at SuperForex know the value of money; we know how important it is to our traders, too. This is why we have devised a sophisticated fund security system to ensure that whatever you deposit to your accounts is available to you at all times. Clients can choose among a great variety of secure payment options such as Bank Wire, Skrill, Visa, MasterCard, Neteller, among others. Our website uses an SSL certificate to protect your data. Your money is also safe at all times thanks to our segregated accounts policy.

Additionally, we offer our clients a deposit Insurance which allows our traders to hedge their investments from losses. Always check the green address bar which confirms the high level of data security and originality of authorization form.

With out url address my. It enables encrypted communication between a web server and a web browser. SSL ensures that all data passed between the web server and browser remains private and secure.

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How to Reset myHF Password

Reset your live or demo account password. Enter your account details and we will email you a password reset link. Username. Please provide a username. Find answers to common questions about logging in to your phisl.xyz account. I received a password reset email that I didn't request. What should I do? Reset your Axi MT4 trading account password online using your MT4 login and email address registered to the trading account.