If necessary, consult with Avaya technical support or field service engineering. Page 76 Future revisions of the MPS software package include this change and you do not need to manually make the change. Edit netmasks using the following procedure. Page 79 4. The following diagrams show the directory structure of MPS software packages on both the Solaris and Windows platforms. During the SRP, The configuration files provide information to the system software about hardware configurations, resources, and protocols.
Clean copies of all configuration files are also in this directory. Page 90 Do you want to change the board's Ethernet address? Page 92 3. From the application processor, execute an srp -status command, and confirm that all processes are running: vsh mps. Page 93 5. Connect the integral Ethernet connection for remote access, if required. Page Initial Setup Make the connection through a dumb terminal or a serial communications program such as HyperTerm. Enter y at the prompt and the server again prompts for the root password system.
Enter the password. The parameter selection screen appears. Enter the number of the item to be modified and follow the prompts. The gateway can be changed to accommodate your network requirements. Domain parameters are not needed. Page Saving The Settings After you log in, see Terminal Server Command Line Login on page 96, enter the following command to verify the network parameters: show interface 1 charact The following window appears.
A response similar to the following screen is be displayed. If there are any errors, check that the Ethernet connection is in place. Avaya recommends that Java 6 or laterbe in place to support the next generation of the MRV firmware. The Server requires the system root password to continue. To copy the settings to the other ports, click copy at the bottom of the screen, see Copying Port Parameters on page Page Click Apply at the bottom of the Copy window. Compare your results with the following dialog box.
Ports 3 and 4 are configured as shown in the following window. Click the interface bar at the left of the display, and then select Port Mapping at the bottom. Page A complete table of the mappings appears. Port 0 is the diagnostic port which was used for initial configuration, and Port 17 is the internal V. The Server reboots and returns to service in about one minute. Click Subscriber, and then click the Database icon. Select the New icon at the top of the pop-up screen, then enter perippp for the new subscriber name and select OK.
Set the Security Level to Shell. Page 8. After all selections are made, select the Apply tab followed by OK. Save the configuration to flash memory by selecting Save at the top of the main screen. The files are renamed to lx Page Would you like to run Initial Connectivity Setup?
Please wait for system to restart.. Run the system status command to check that the Configuration Settings to Boot From is set. Page Hosts File Configuration 4. In the Connections box, ensure that the contact center subnet connection is listed first. If it is not listed first, adjust the order. Team together Ethernet network interfaces of the same type. All interfaces of the multipathing group must be connected to the same IP subnet.
Page Run the following command to check that the in. Edit the new script ipmp. Page Execute the ifconfig -a command. Compare your results with the following sample. The following procedures show how to connect to RAID and how to verify the configuration. Page 7. Save your IP modifications. Ping the RAID platform from a server platform on the same subnet.
Example: ping You can now telnet to the RAID platform. Select VT emulation. Page Ensure each screen shot matches your platform. If screen shots do not match, contact Avaya Customer Support. View and edit logical drives. Page Configuration 4. View and edit logical volumes — none are required. View and edit Host Luns. View and edit drives. View and edit channels. Page RAID 8. View and edit configuration parameters. View and edit configuration parameter. View system information.
Page Configuration Check event log for errors. Clear the event log. The RAID configuration is verified. There is a conflict between pcAnywhere and the Avaya software that produces system errors. Page Configuration 2. Enter information in the First name, Last name, and E-mail address fields of the following window. Click Next to continue. Page NetMeeting Setup and Configuration 4. Select Local Area Network and click Next to continue.
Select both check boxes and then click Next to continue. Double click the NetMeeting icon from desktop. The Remote Desktop Sharing Wizard opens. Select No, I will do this later, then click Next to continue. Click Finish to complete the setup. Page 6. Start NetMeeting. Page 9. From the Tools menu within NetMeeting, select Options. Select the Security tab. Check I prefer to receive secure incoming calls.
Accept only secure calls when I'm not in a meeting. Caution: Avaya strongly recommends that system configuration changes be made only by qualified service personnel. Page To make additional changes, select the Modify option again. To save the changes, select Continue. M odify any of this or C ontinue? To modify any current settings select the M odify option: M odify any of this or C ontinue? Page Connecting to Host Page C ontinue. The NIC boots, and information, as in the following example, is displayed.
The LEDs are numbered as shown in the following diagram. Page If the LEDs indicate that multiple corrective actions are needed, perform the tasks in the order listed and retest after each task until the system boots normally. If the recommended solutions fail to correct the problem, contact Avaya Technical Support or Field Service. Page TFTP download of application image.
Duration depends on the. See Verifying size of the download. Page Nic Startup Led Sequence They are read as a two-place hexadecimal number as shown in the following illustration. A visual quick reference for conversion from binary to hexadecimal for each digit is provided for convenience.
Check the boot ROM. Page 2. Used by a device on a network to determine its IP address. Page Simple System Tests Whenever a system is reconfigured, components are added or replaced, or the system software is upgraded, Avaya recommends you verify the operation of the new hardware, software, and configuration.
This section contains confidence tests that can be run off line to determine proper end-to-end system operation. Page if modified. If the test indicated errors in the configuration file and they are corrected, be sure to make the same corrections to the restored TMS. Page Final Check When the tip session is closed, permissions on the symbolic links are returned to their original state. Final Check Use the Installation Check List on page and verify that all tasks are successfully completed. The FCP is shown in the following illustration.
The indicators and controls for each chassis slot are explained in the table that follows. Page ROM and diagnostics. Other connectors and indicators Reserved for future enhancement. During on-site installation, Avaya staff customize these configuration files for your system. To perform a routine startup of the MPS: 1. On the back of MPS cabinet, switch the main power on. Page Logon And Logoff 5. The system exits OpenWindows and displays the Solaris screen prompt.
You are still logged on as a user or superuser. Page System Shutdown System Shutdown After Avaya personnel start your system for the first time, you rarely need to shut down or restart the system. You can make most changes to the applications and multimedia files while the system is in normal operation. Command Line Start and Stop Log in as root. Alarms are stored for retrieval can be viewed through MPS Manager.
External interfaces include Ethernet, spans, clocking power supplies, and so on. Page Tms Runtime Alarms TMS embedded software generates, an alarm indicates a resource is not responding, and it is tagged as faulty. For maintenance support, it is possible to mask span alarms as necessary. Page TMS to support the new images. Check for Ethernet problems on the network.
Then determine the course of action. Page Power Supply Runtime Alarms 12 percent or more. Therefore, a major alarm is generated if the 5-volt supply is at or below 4. Page Use the NCD chassisinfo command to retrieve the power supply temperature, voltage, and current. Then determine your course of action.
Page Tms Hardware Simply swapping a pair of NICs between slot 7 and 8 can mask a problem with the arbitration logic that can reoccur later. Page 1. Use the serial console output to isolate a configuration error from defective hardware. See section on Diagnosing serial console. Page BNC. After the clock becomes available, it drives that clock onto the backplane therefore making it available to all NIC and TMS hardware in the chassis. Page LED if the fiber is broken.
The LEDs verify only continuity but not configuration as in the previous item. Verify that the ATM switches are programmed correctly. Inspect all cabling. Page I2C 3. Because the I2c receives power from an unswitched voltage source, the only way to isolate a fault is to remove all cards including power supplies from the backplane.
Page Memory 1. Examine the alarm log for the NIC to determine sources of error. Reboot the NIC and check the serial output. If a hardware error occurs, the NIC fails to boot. Page Chapter 5: System Validation Field Factory Test Documentation To determine which tests to use, refer to the following table for the documentation specific to the platform and hardware configuration. Always check for a newer version of documents as PERIfft is patched.
The cable is supplied with each system along with an adapter Sun that terminates with a DB male and requires the use of a DB to DB-9 male adapter. You can purchase extra drives separately for backup purposes. So if partitions are not in order, the copy will fail.
Continue only when both HDDs are available to the diskinfo command. Refer to Chapter 6 for S-Register details. When the modem is in Dial Backup mode, it periodically checks the leased line to see if it's operational and tries to restore the leased line if possible. S-Register S18 determines how often restoral attempts occur.
The default for S18 is 30 minutes, and can be set in one minute increments from 10 to minutes. Setting the restoral attempts under 10 minutes causes excessive breaks in the dial-up operation. Note: both local and remote modems must have S-Register S18 set identically. Refer to Chapter 6 for more information on S-Register S With your modem in leased line mode DIP-Switch 10 in the DOWN position and with dial backup operation in process, there are two ways to manually terminate the dial backup call other than automatic leased line restoral.
In each case, you will try to establish the leased line connection because it is back in operating condition. The methods of dial backup call termination are:. When that is done, the modem tries the leased line connection, and, if it is good, the modem disconnects the dial back call and establishes a leased line connection.
This is probably the most common method used by computer systems at the automatic answer end of the line to cause the answering modem to disconnect after toggling off procedures. The dialing associated with the MultiModem, when in leased line with dial-back mode, involves placing a call from the originating modem due to a leased line failure.
After a preset period of time determined by S-Register S18 , the modem automatically tries to restore the leased line. An error condition is defined as a "hit" on the line the Carrier gets interrupted. The purpose of the timer for the Answer modem is to determine when it accepts a dial-up call. When both timers have expired and the leased line has not been established, the dial-back procedure starts.
The number dialed is the one stored in location N9 of the originate modem's phone number memory. In the preparation for proper dial-back operation, enter the proper number in the N9 location using the commands detailed in Chapter 5. Keep in mind that the number also can be dialed in V.
To originate calls, you use the automatic dialing capability of the modem's Command mode. To do this, use the computer or terminal keyboard to enter a few command letters, followed by the phone number you wish to dial. If you have a computer with sophisticated communications software, you may end up talking back and forth with the software, and the software will take care of talking to the modem.
It is still possible, however, to dial your data calls using a telephone set. There are few reasons why you would want to do this, but if you have a need to use the telephone set to dial, we explain how in the next section. We will delay our coverage of Command Mode autodialing, and all other Command Mode features, until Chapter 5. You can use the modem to both originate and answer calls.
To originate calls in Asynchronous mode, you will most likely use the modem's Command mode, and give the modem automatic dialing commands we will delay our discussion of the Command mode until Chapter 5. When using your modem in Synchronous mode, the Command mode is disabled, so you must automatically dial your calls with a telephone set. To use manual dialing, you first connect an ordinary telephone set either touch tone or rotary dial to the modem's PHONE Jack, if you have not already done so.
Next, set the speed selection, DIP-Switches 13 and 14 , to the speed at which you wish to communicate. These DIP-Switches are located on the side of the modem. Your computer or terminal may be set for up to , bps. When your telephone set is connected, you can use it to dial the modem you wish to call. Simply dial the number, and then listen to the dialed modem's answer tone. You don't have to hold it down.
Just "toggle it" press it once and let it go. Once you press the switch, the tone you hear should change to another pitch, or change into a rough-sounding scrambled noise. You then replace the telephone handset in its cradle, and your data communications begins.
The modem can be used as an automatic answering modem. The modem, when in its idle state, is set for Originate mode frequencies. An incoming ring signal automatically switches the modem into Answer mode. You can program the modem to answer a call after a certain number of rings using S-Register S0 see Chapter 6.
Refer to Section 4. In many originate-only applications, you may wish to disable the automatic answer capability of the modem. If a telephone set is connected to the modem, you may wish to receive incoming calls in a voice mode for normal voice conversation. If auto-answer is not disabled, all incoming calls are answered by the modem, preventing voice communications.
Another way to disable automatic answer is to use S-Register S0 to configure the modem to answer on the n th ring, where n equals zero 0. Another alternative is to have the modem answer after five or six rings, which gives you time to answer it manually if you wish.
See Chapter 6 for S-Register information. We have shown that the modem can automatically answer incoming calls. The MultiModem can also answer manually, under your control. The most typical application involves you and another person, who, after carrying on a voice conversation, want to convert to data communications between your modems without having to hang up and dial again. The problem here is that both modems are in originate mode. For two modems to communicate, one of them must be in originate mode and the other must be in answer mode.
The solution here is to force either one of the two modems to Answer mode, and the other to Originate mode. In our example, let's say that you and your friend Bill have just had a voice conversation. Both of you have your telephones connected to your modems, and your modems are connected to computers or terminals.
Set the speed switches to the proper speed on both modems. This switches your modem to the originate on-line mode, and Bill's to the Answer on-line mode. You would both then hang up your telephone handsets, and continue the conversation via your keyboards.
This section briefly explains what happens between two modems in a normal call. We are assuming that there are MultiModems at both the originating and at the answering end of the telephone line. If other brands of modems are used with our modems, they will still communicate, but each manufacturer tends to use slightly different delay timings and sequences, and many of the brands vary in their LED designations.
Note that in order for the called modem to be able to answer the call, it must have a high DTR Data Terminal Ready signal. This signal comes from the computer or terminal to which it is attached, on RSC Pin When the called modem answers the call, its OH Off Hook circuit comes on and the ringing stops.
Two seconds after the call is answered, the called modem begins transmitting its answerback tone. The originating modem, which has been off hook and waiting for the answerback tone, turns on its transmitter when it hears the tone. Then after a one second delay, the orignating modem's CD Carrier Detect comes on. The called modem then responds to the originating modem by turning on its CD Carrier Detect signal, and the handshaking is completed. Note: With the modem in Reliable or Auto-Reliable mode, some additional handshaking takes place.
This is explained in Section 5. There are a number of ways to terminate a call, or simply stated, hang up. They are:. This is probably the most common method used by computer systems at the automatic answer end of the line to cause the answering modem to disconnect after logging off procedures.
After a data connection is established, the modem disconnects if a loss of carrier occurs for milliseconds 0. Note that one cause of carrier loss would be if one of the modems disconnect normally. Answer Mode: When OH Off Hook comes on, the called modem starts a forty-five-second timer and waits for a carrier signal from the originating modem. If carrier is not detected within this period, the modem disconnects hangs up and is ready for another call. Originate Mode: The abort timer functions the same as in answer mode, except that the timer begins after the modem has completed dialing, instead of when it first goes off hook.
It is possible to change this forty-five second wait period to any other value from 0 seconds up to seconds , or to disable the timer completely by re-configuring S-Register S7 see Chapter 6. Causes the modem to disconnect if no data is transmitted or received for a specified time. The timer is restored any time a character is passed through the serial port in either a send or receive state. This timer runs in both normal or reliable connections and is controlled by S-Register S The Inactivity Timer can be disabled by setting S30 to 0, which is the factory default setting.
AT commands are the means by which you, and your communications software, are able to communicate with and configure your modem. They enable you to establish, read, and modify parameters in addition to dialing. The following provides both a summary and a detailed explanation of the AT commands recognized by the MultiModem.
This also clears the command buffer. The effect is the same as backspacing to cancel the entire command, only quicker. The Command Buffer's capacity is sixty characters. Spaces, which may be used for increased display readability, may be used when entering a command, but are not stored in the Command Buffer and are not counted in the sixty allowed characters. Hyphens, parentheses, etc. If the sixty character limit is exceeded or if invalid characters are entered, the Command Buffer automatically erases, and an ERROR message appears.
You would then re-enter your command within the sixty-character maximum, using only the allowed characters. When the modem is initially powered up, it is in Command mode and is ready to accept commands from your keyboard or software. The modem enters On-line mode after dialing, making a connection with another modem, and then detecting a valid carrier signal.
If no carrier is detected within a certain time frame, the modem abandons the call and re-enters Command mode. Once on line, the modem exits On-line mode if one of two conditions is met. If the carrier is lost or intentionally dropped, the modem hangs up and re-enters Command mode. Also, if the modem recognizes the Escape sequence for which it is configured i.
A wide variety of autodial operations and modem options can be controlled when the modem is in Command Mode. Remember, nearly all commands begin with AT. These commands are organized into several functional groups. An alphabetical summary of commands is provided in Appendix D.
These Result Codes are displayed on your monitor. You can choose result codes that closely match those of the standard AT command set, or choose enhanced function result codes that have been used in Multi-Tech modems "Multi-Tech" responses.
The modem defaults to verbose format. The letter D in a command causes the modem to dial the telephone number immediately following it. The D command is also used in conjunction with a telephone set for manual dialing. Then hang up the headset. Unless you have a specific need to dial in this manner, we recommend you use the first method, where the telephone number is entered on your keyboard.
The modem gives you several choices of dialing methods. You can use tone or pulse dialing, by inserting a letter T or a P in the command string. If you select the Wait-For-Dial-Tone method of dialing see X3 or X4 command , you can command the modem to continuously redial up to 10 re-dials for DOC units a busy number until your call is answered.
This is done with the A: command. This command would be used only if you had already reached a busy number after executing a normal dial command. If you again reach a busy signal, it re-dials again and again until it no longer detects a busy signal. You can stop the modem from re-dialing by pressing any key. Another method used to cause the modem to redial a phone number continuously is to enter a colon : at the end of the phone number.
The result is the same as if you had entered A: after personally observing that the number was busy on the first dialing attempt. Using the colon in the dialing string is a step saver. Do not include the letter D in this command, or the stored number will be erased. An alternate method of causing the modem to automatically dial is DTR Dialing.
Data Terminal Ready DTR is a signal that comes into the modem from the terminal or computer to which it is connected, on pin 20 of the RSC interface. The DTR dialing method is popular in synchronous applications. The modem dials the phone number stored in the N0 location of memory when it receives a high DTR signal. DTR must remain high for the duration of the call, until disconnect.
They have various functions, including the selection of Pulse or Tone Dialing, pauses in the dial sequence, automatic re-dials if a number is busy, and reverting to the Command mode or switching to the Answer mode after dialing. The modem dials numbers using either pulse or tone dialing, or a combination of both methods. Pulse dialing is a method used by rotary-dial telephones, which involves the timed opening and closing of line relay.
The method used is selected by including a P for Pulse or a T for Tone in the dialing command, right before the digits you wish to have dialed in that manner. If neither Pulse nor Tone dialing is specified in the dial command, the modem uses whatever method used last. If the modem has been reset or just powered up, it uses Pulse dialing, even if the letter P is not included in your dial command.
Nearly all telephone systems in the U. Since that is the faster method, you will probably choose the tone method for your dialing. An example of combining pulse and tone dialing could involve a PBX system where 9 had to be pulse-dialed first, then the rest of the number tone-dialed after pausing for a second dial tone. This command sets the time ratios between the open and closed portions of the dialing pulse frequencies.
You can cause the modem to pause during the dialing sequence by entering a comma character where the pause is desired. This pause lasts two seconds. If a longer pause is desired, more than one comma may be entered consecutively, with each comma causing a two second pause. You also have the option of changing the length of the pause caused by the comma, from two seconds to any other value from 0 up to seconds.
This is done by setting S-Register S8 refer to Chapter 6. Each comma in a dialing command counts as one of the sixty allowed characters. When two modems are connected in Normal mode i. A link disconnect request packet is sent under reliable connections. As a result some "garbage" may be received when a hang-up command is issued. The Y1 command enables the modem to use the break signal which accomplishes the hang-up as an instruction to shut off its receiver and disconnect both modems must have Y1 enabled for this feature to be effective.
Y0 factory default disables this function. A W inserted in the dialing command causes the modem to wait for another dial tone, and not resume dialing until another dial tone is detected. It is not necessary to enter a W at the beginning of the dialing command to wait for a modem dial tone, because the modem will do that first pause automatically. In order for this command to work, you must select Wait-For-Dial Tone dialing with the X2 or X4 command, so that your modem will be able to detect the dial tone.
A semicolon ; , entered as the last character of a dialing command causes the modem to return to the Command mode immediately after executing the command, instead of waiting for a carrier signal and going on line. For example, entering ATDT; would tone-dial the number, and do nothing afterwards except go back into Command mode. This can be useful in dialing applications where modem data transfer is not desired, such as voice communications, or in applications involving the use of touch tones as a data entry method, such as bank-by-phone.
In certain operations you may need to reverse the mode of operation for your modem from originate to answer or answer to originate so that it would answer the phone and go into answer mode. This command turns off the reversing function with the R0 command and turns it on with the R1 command with the modem in either command mode. If you want to reverse from the originate mode, use R with no number in the dialing string. Some switchboard systems react to a momentary On Hook. The commas cause a 4 second pause just to be safe.
When the tone is detected, the rest of the dialing string is processed. The command causes the modem to wait before processing the next symbol in the dialing string. The wait is for one or more ringbacks followed by 5 seconds of silence. The command is used for accessing a system that does not provide a dial tone.
For example, ATDT causes the modem to dial the first number and wait for the time specified in S7 for at least one ringback and 5 seconds of silence. If a busy signal is detected, the modem hangs up and generates a BUSY result code. If 5 seconds of silence is detected, the second number is then dialed. Welcome to ManualMachine. We have sent a verification link to to complete your registration. Log In Sign Up. Forgot password? Enter your email address and check your inbox. Please check your email for further instructions.
Enter a new password. Multi-Tech Systems. Record of Revisions Rev. Patents This device is covered by one or more of the following patents: 6,,; 6,,; 6,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; 5,,; D,; 5,,; 5,,; 5,, S and Canada: support multitech.
Chapter 1 - Introduction and Description 1. Your MultiModem provides data communication at the following rates: 33, - 14, bps Enhanced V. Chapter 2 - Installation and Connection Chapter 2 covers the procedure for connecting the modem to your computer and to the phone line. Chapter 3 - Software Configuration and Modem Basics Chapter 3 documents communication software configuration recommended specifically for the MultiModem. Chapter 1 - Introduction and Description Chapter 6 - S-Registers Chapter 6 covers the modem's S-Registers, which enable the user to establish, read, and modify various modem options.
Appendixes There are also several appendices at the end of this manual, most of which repeat information contained in the chapters, but in a more condensed form. Dimensions 6. Chapter 2 - Installation and Connection 2. If any item is missing, contact Tech Support. Chapter 3 - Software Configuration 3. Most communications programs, however, have a separate modem configuration menu because modem configurations rarely change from session to session.
Chapter 4 - Manual Dial and Automatic Answer 4. Load communication software 2. Dial 3. Establish On-Line connection 4. Terminate Call A simple way to dial is from the keyboard of your computer or terminal. The methods of dial backup call termination are: 1 Manual Control. The retrain is a "handshake" procedure between the modems to establish the Carrier again. If the retrain fails, both modems originate and answer modems start their Dial-back timers.
The time is determined by S-Register S19 settings. The S19 default setting is one minute. During that minute, the originate modem tries to establish the leased line link. If the leased line is established during that time, the timer is cleared and everything is back to normal. If the timer expires, the modems goes to dial-back mode. They are: 1 Command Mode Control. Chapter 5 - Command Mode 5. These are "Command mode" and "On-line mode".
There is also an in-between state, "Wait-for-Carrier" , where the modem is out of Command mode but not yet really On-Line. Functional Modes 5. Pulse or Tone Dial P T The modem dials numbers using either pulse or tone dialing, or a combination of both methods. Chapter 5 - Command Mode Automatic Pauses in Dialing , You can cause the modem to pause during the dialing sequence by entering a comma character where the pause is desired.
Wait for New Dial-Tone W A W inserted in the dialing command causes the modem to wait for another dial tone, and not resume dialing until another dial tone is detected. Return to Command Mode After Dial Command Execution ; A semicolon ; , entered as the last character of a dialing command causes the modem to return to the Command mode immediately after executing the command, instead of waiting for a carrier signal and going on line.
Reverse the Mode of Operation R In certain operations you may need to reverse the mode of operation for your modem from originate to answer or answer to originate so that it would answer the phone and go into answer mode. Flash On Hook! You can only view or download manuals with. Sign Up and get 5 for free. Upload your files to the site.
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Buy as much as you need. B and. Chapter 3 - Software Configuration and Modem Basics. Chapter 9 - Warranty, Service and Tech Support. Serial, binary, asynchronous at , , , , ,.
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The MTZBA-Series is available in global and non-global builds with and Lights when the modem detects a valid carrier signal from another modem. The MTZBA-Series is available in global and non-global builds with Lights when the modem detects a valid carrier signal from another. FX Fax - The FX LED lights when the modem is in fax mode. DID - The DID LED lights when detected, and goes low when the carrier signal is not detected.